Trisha from Aviso Insurance smiling & speaking with a client at a desk in Coffs HarbourOur manager Trisha from Aviso Insurance in Coffs Harbour speaking with a client at a desk and holding a pen.

About Us

We are here to support local business and leverage the strength, experience and expertise across our group nationally and continue to provide local knowledge as part of our service.

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Your local Coffs Harbour Insurance Brokers

Although we are a relatively new brokerage on the Coffs Coast, Coastwise Insurance Solutions have many more years experience in providing exceptional service and developing long-lasting relationships with our customers.

Coastwise Insurance Solutions are an Resilium Group partner as well as a Steadfast Group member.  We are an active member of NIBA and the Council of Queensland Insurance Brokers (CQIB).

Our brokers take a consultative approach and will work with you to help minimise your risks.

Whether you need insurance for your business, personal, industry specific like construction or hospitality, or specialist insurance like prize indemnity or food truck insurance, we're here to help.

Trisha from Aviso Insurance speaking with a manager of a local business in a welding workshop
Portrait photo of Trisha Herraman from Aviso Coffs Harbour wearing glasses

Trisha Herraman

Trisha is our local broker in Coffs Harbour and has been working in the insurance industry for more than 14 years specialising in SME, commercial property, public liability and hard to place business.

Trisha can give you advice on your business insurance risk and potential gaps in cover and prides herself on developing strong client relationships.

In her spare time, you’ll find Trisha out riding a motorcycle or a horse, travelling and spending time with family and friends.

On your account, Trisha is ably supported by Amy O'Dell in Coffs Harbour, along with the team in Brisbane.

Authorised Representative No. 1257228

profile image of Amy O'Dell

Amy O'Dell

Amy is our Assistant Account Manager

With a broad range of administration roles in her career, Amy is keen to focus on training and gaining valuable experience and knowledge.

Authorised Representative No. 1307659

Incredibly helpful and personable. Could not recommend more highly! Quality humans!! Thank you team.

- Alexandra

Our Partner

Industry Affiliates

Submit a claim

We know that for many, the true value of an insurance policy is only realised when it’s time to make a claim.

That’s why we endeavour to make the claims process as smooth and as stress-free as possible.

In all instances please note the following:

  • Never admit liability for a claim against you, even if you think you are at fault. To do so could result in the Insurer reducing or denying your claim.
  • Do not repair or replace damaged property without the Insurance Company’s consent, except for temporary emergency repairs.
  • You must, wherever possible, minimise further loss or damage and secure the premises. You may need to engage an overnight security guard to protect remaining or undamaged goods if the premises cannot be secured immediately.
  • Always retain damaged property for inspection if necessary.
  • Please report malicious damage, vandalism, theft or lost property to the police and obtain a police report or report number.
  • Motor vehicle accidents should be reported to the police if appropriate and in accordance with current regulations and in any event when one or more people have been injured.

If you would like to notify our office of a claim please fill in the form.

However, please do not hesitate to give us a call and we can have one of our friendly qualified claims staff give you a hand and help take the stress out of the situation.

Submit your claim here

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